Privacy Policy

Effective Date: August 7, 2025
Business Name: ACTive Family Physical Therapy
Website: www.activefamilypt.com
Contact:
📞 (904) 452-6621
📧 [email protected]

Who We Are

ACTive Family Physical Therapy is a Christian-based, cash-based physical therapy clinic operating out of CrossFit 904 and Momentum Fit Inc. in Jacksonville and Ponte Vedra, Florida. We specialize in one-on-one performance physical therapy for active adults, athletes, and pediatric clients.

Information We Collect

We collect information you voluntarily provide when you:

Book appointments

Fill out website forms

Subscribe to email or SMS updates

Download free content or sign up for discovery calls

This may include your name, email, phone number, and relevant health or fitness information you provide.

How We Use Your Information

Your information is used strictly for:

Communicating with you about appointments or services

Sending appointment confirmations and reminders

Following up on discovery calls and questions

Sharing helpful content, promotions, and seasonal offers

Internal analytics to improve services

We do not sell, rent, or trade your personal information to third parties.

SMS Communication Disclaimer

By submitting your phone number on our website or forms, you consent to receive text messages from ACTive Family Physical Therapy. These messages may include:

Appointment confirmations and reminders

Special promotions or offers

Clinic updates or educational content

Message frequency varies. Standard message and data rates may apply. You can reply STOP at any time to unsubscribe.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We take appropriate steps to protect your information using secure platforms such as Jane App and GoHighLevel, which follow HIPAA-compliant best practices.

Third-Party Tools

Our site may use third-party platforms (e.g. Google Analytics, GoHighLevel, HubSpot) to enhance your experience. These tools may collect anonymous usage data, but no personally identifiable information is shared or sold.

Your Rights

You can request to update or delete your personal information by contacting us at:
📧 [email protected]